| Company | Mphasis |
| Location | India |
| Salary | Competitive |
| Experience | |
| Type | Full–time |
Overview
Are you a fresher looking to start your career in customer service? We are hiring Customer Service Executives for an Entry-Level Support Role at Mphasis, India. This is a great opportunity to build communication skills, work with top brands, and grow professionally in a supportive environment.
Responsibilities
- Handle customer queries via chat, email, or phone (as per process)
- Provide accurate and timely solutions to customer issues
- Maintain records of customer interactions and transactions
- Follow communication guidelines and standard operating procedures
- Collaborate with internal teams for issue resolution when required
- Work effectively in a team environment to achieve customer satisfaction goals
Requirements
- 12th Pass / Graduate in any discipline (Freshers welcome)
- Good communication skills – written and verbal
- Basic computer knowledge and typing skills
- Ability to stay calm and professional under pressure
- Willingness to work in shifts (rotational, if required)
Benefits
Competitive salary, supportive environment, and growth opportunities. As a Customer Service Executive, you will have the chance to work with top brands, develop your skills, and build a successful career in customer service.
Apply
If you are a motivated and customer-focused individual, apply now to join our team as a Customer Service Executive. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.