| Company | Groww |
| Location | Bengaluru-VTP, India |
| Salary | Competitive |
| Experience | |
| Type | Full-Time |
Overview
We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind.
Responsibilities
- Develop and execute CRM strategies to drive customer growth and retention
- Analyze customer data to identify trends and opportunities for growth
- Collaborate with cross-functional teams to design and implement customer-centric products and services
- Drive customer engagement and loyalty through personalized marketing campaigns
- Monitor and optimize customer journey touchpoints to ensure seamless experience
- Stay up-to-date with industry trends and best practices in CRM and growth management
Requirements
- Proven experience in CRM and growth management, preferably in the financial services industry
- Strong analytical and problem-solving skills, with ability to interpret complex customer data
- Excellent communication and collaboration skills, with ability to work with cross-functional teams
- Strong customer-centric mindset, with ability to design and implement customer-centric products and services
- Bachelor’s degree in Marketing, Finance, or related field
Benefits
At Groww, we offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development. You will be part of a passionate team that is driven by ownership, customer-centricity, integrity, and the passion to constantly challenge the status quo.
Apply
If you are as passionate about defying conventions and creating something extraordinary as we are, let’s chat. Apply now to join our team as CRM & Growth Manager and help us make financial services accessible to every Indian.
