Credit & Collections Analyst 1 at Twilio, Remote – India

Overview

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a team that is changing the communications landscape.

Responsibilities

• Manage and analyze credit and collections data to identify trends and areas for improvement
• Develop and implement effective credit and collections strategies to minimize risk and maximize revenue
• Collaborate with cross-functional teams, including sales, customer success, and finance, to ensure alignment and effective communication
• Provide excellent customer service and support to internal and external stakeholders
• Stay up-to-date with industry trends, best practices, and regulatory requirements
• Identify and implement process improvements to increase efficiency and productivity

Requirements

• 1+ years of experience in credit and collections or a related field
• Strong analytical and problem-solving skills, with the ability to interpret complex data
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
• Ability to work in a fast-paced, dynamic environment and prioritize multiple tasks and projects
• Strong attention to detail and organizational skills, with the ability to maintain accurate and up-to-date records

Benefits

At Twilio, we offer a competitive salary and benefits package, including remote work options, flexible hours, and a comprehensive health insurance plan. We also provide opportunities for professional growth and development, including training and education programs, and a strong culture of connection and global inclusion.

Apply

If you are a motivated and detail-oriented individual with a passion for credit and collections, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the perfect fit for this role.