Account Manager-DC at PagerDuty, Remote

Overview

PagerDuty is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience to their customers. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

Responsibilities

• Lead and manage a portfolio of accounts to achieve sales targets and grow existing relationships
• Develop and execute account plans to identify new sales opportunities and expand existing ones
• Build and maintain strong relationships with key decision-makers and influencers at all levels
• Conduct regular business reviews with customers to ensure satisfaction and identify new opportunities
• Collaborate with internal teams, including sales, marketing, and customer success, to drive growth and alignment
• Stay up-to-date with industry trends, competitor activity, and emerging technologies to maintain a competitive edge

Requirements

• 5+ years of experience in account management or sales, preferably in the software or technology industry
• Proven track record of consistently meeting or exceeding sales targets
• Strong understanding of digital operations management, AI/ML, and automation
• Excellent communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced, dynamic environment with multiple stakeholders

Benefits

At PagerDuty, we offer a competitive salary, comprehensive benefits, and a dynamic work environment. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Apply

If you are a motivated and results-driven account manager looking to join a rapidly growing company, please submit your application, including your resume and a cover letter, to our website.