Account Manager at PagerDuty New York

Overview

PagerDuty (NYSE:PD) is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience to their customers. We are seeking an experienced Account Manager to join our team in New York, responsible for managing and growing our customer relationships in the region.

Responsibilities

• Develop and execute strategic account plans to drive customer satisfaction and revenue growth
• Build and maintain strong relationships with key decision-makers at customer organizations
• Identify and pursue new sales opportunities within existing customer accounts
• Collaborate with cross-functional teams, including sales, marketing, and customer success
• Provide product feedback and insights to internal stakeholders to inform product development and go-to-market strategies
• Meet or exceed quarterly and annual sales targets, while maintaining a high level of customer satisfaction

Requirements

• 5+ years of experience in account management or sales, preferably in the technology or software industry
• Proven track record of success in managing and growing customer relationships
• Strong understanding of digital operations management, DevOps, and IT service management
• Excellent communication, interpersonal, and negotiation skills
• Bachelor’s degree in Business Administration, Marketing, or a related field

Benefits

At PagerDuty, we offer a comprehensive benefits package, including competitive salary, stock options, and a generous bonus structure. Our company culture values innovation, transparency, and teamwork, and we are committed to supporting the growth and development of our employees.

Apply

If you are a motivated and results-driven account manager looking to join a fast-growing and innovative company, please submit your application, including your resume and a cover letter, to our website.