About Optum
Optum is a global organization that leverages technology to deliver care, helping millions of people lead healthier lives. As part of our team, you will contribute to improving health outcomes by connecting individuals with the care, pharmacy benefits, data, and resources they need. We foster a diverse and inclusive culture, provide comprehensive benefits, and offer career development opportunities. Join us in making a positive impact on the communities we serve as we work together to advance health equity on a global scale. Start Caring. Connecting. Growing.
Primary Responsibilities:
- Support the technical aspects of DevOps services using Jenkins, Azure DevOps, and GitHub Actions, with hands-on experience in CI/CD pipelines.
- Review and enhance the security of applications and infrastructure, ensuring compliance and optimal performance.
- Create and manage automated infrastructure with Terraform scripting in Kubernetes environments.
- Collaborate with developers, IT teams, business teams, infrastructure teams, and stakeholders to identify and resolve application issues.
- Monitor application performance using tools like Dynatrace, Splunk, Zabbix, and SQL Monitor.
- Analyze monitoring data to proactively resolve potential performance issues.
- Identify and address security vulnerabilities, with expertise in security scanning tools (e.g., WhiteHat, WebInspect, Pen Testing).
- Implement problem management practices to address recurring issues and recommend permanent solutions.
- Handle incident management, prioritizing and resolving incidents in a timely manner.
- Participate in change management processes and assess the impact of changes on applications.
- Provide 24/7 on-call support for P1/P2 incidents, including coordinating war rooms during critical incidents.
- Conduct Root Cause Analysis (RCA) for critical incidents to prevent recurrence.
- Manage and monitor batch jobs using Tivoli Workload Scheduler (TWS) or similar tools.
- Adhere to company policies, including flexibility in work arrangements, reassignments, and any directives due to business changes.
Required Qualifications:
- Strong knowledge of data structures, algorithms, and design patterns with excellent problem-solving skills and a design-thinking approach.
- Hands-on technical expertise in designing, coding, and testing user stories in a sprint.
- Experience with automating complex tasks and reducing operational burden through software engineering.
- Proficient in CI/CD processes with Jenkins, Azure DevOps, and GitHub Actions.
- Ability to work independently and collaborate with cross-functional teams to resolve issues.
- Solid understanding of security vulnerabilities and implementation of fixes, with experience in security tools like WhiteHat, WebInspect, and Pen Testing.
- Expertise in identifying recurring issues and recommending permanent solutions through problem management practices.
About UnitedHealth Group:
At UnitedHealth Group, our mission is to help people live healthier lives and improve the health system for everyone. We believe that everyone, regardless of race, gender, age, or income, deserves the opportunity to live their healthiest life. We are committed to reducing barriers to health, addressing health disparities, and improving outcomes for historically marginalized groups. Environmental sustainability and equitable care are key components of our mission.
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