| Company | Mindtickle |
| Location | Pune, Maharashtra |
| Salary | 18-28 LPA (est.) |
| Experience | |
| Type | Full-Time |
Overview
Mindtickle is seeking an experienced Manager, Customer Success Engineering to lead our customer success engineering team in Pune, Maharashtra. As a market leader in AI-powered revenue enablement, we are committed to driving behavior change and revenue growth for our clients.
Responsibilities
- Lead the customer success engineering team to deliver exceptional customer experiences and drive revenue growth
- Develop and execute strategic plans to expand our customer success engineering capabilities
- Collaborate with cross-functional teams to identify and prioritize customer needs and requirements
- Design and implement processes to measure customer success and identify areas for improvement
- Provide technical guidance and support to customers to ensure successful onboarding and adoption of our platform
- Stay up-to-date with industry trends and emerging technologies to continuously improve our customer success engineering capabilities
Requirements
- 8+ years of experience in customer success engineering or a related field
- Proven track record of leading high-performing teams and driving customer success
- Strong technical skills and experience with AI-powered solutions
- Excellent communication and interpersonal skills
- Bachelor’s degree in Computer Science, Engineering, or a related field
Benefits
We offer a competitive salary range of 18-28 LPA (est.) and a comprehensive benefits package. As a member of our team, you will have the opportunity to work with a market-leading AI-powered revenue enablement platform and contribute to the growth and success of our clients.
Apply
If you are a motivated and experienced customer success engineering professional looking to join a dynamic and innovative team, please submit your application. We can’t wait to hear from you!