General Information
- Req #: WD00063662
- Career Area: Services
- Country/Region: India
- State: Karnataka
- City: Bangalore
- Date: Tuesday, April 9, 2024
- Working Time: Full-time
- Additional Locations:
- India – Karnataka – Bangalore
Why Work at Lenovo
At Lenovo, we live by our values: we say what we mean, and we do what we promise. We own our actions and continuously aim to impress our customers.
Lenovo is a global tech leader, generating over $57 billion in revenue, and ranked #248 on the Fortune Global 500. We proudly serve millions of customers across 180 markets. Our goal is clear: deliver Smarter Technology for All. Lenovo’s portfolio spans AI-optimized devices like PCs, workstations, smartphones, and tablets, as well as infrastructure, software, and services. We’re committed to driving world-changing innovation that shapes a smarter, more inclusive future for all. Lenovo is publicly listed on the Hong Kong stock exchange (HKSE: 992) and as an ADR (LNVGY).
Visit Lenovo to learn more, or explore the latest updates via our StoryHub.
Job Openings
Junior Service Desk Engineer
Job Responsibilities:
- Provide IT technical support to users through phone, email, and online channels, assisting with desktop operations, application maintenance, and more.
- Handle service requests, troubleshoot issues, update tickets, and offer operational guidance on OS, network, and security tools.
Qualifications:
- Strong English communication skills, including reading, writing, and listening.
- Minimum 1 year of IT experience or a related educational background in computer studies.
- Positive team player with great communication skills.
- Willingness to work in a 24/7 rotating shift schedule.
Intermediate Service Desk Engineer
Job Responsibilities:
- Offer IT support, troubleshooting, and maintenance for common office applications.
- Manage Windows OS, Office365, Active Directory, and provide network support.
- Configure small network devices and assist with account management.
Qualifications:
- Proficiency in English communication.
- Bachelor’s degree and at least 3 years of experience in desktop support.
- Strong understanding of networking fundamentals and experience with Active Directory.
- Ability to work in a 24/7 rotating shift environment.
Senior Service Desk Engineer
Job Responsibilities:
- Deliver advanced IT support and services to users, including specialized support for VIPs.
- Troubleshoot system issues, update knowledge bases, and provide workflow optimizations.
- Act as a shift leader, handle escalated issues, and collaborate with other teams.
Qualifications:
- Excellent English communication skills and report writing abilities.
- Bachelor’s degree and a minimum of 5 years of relevant IT experience.
- In-depth understanding of system troubleshooting, registry management, and advanced maintenance tasks.
- Proficiency in developing maintenance tools and managing system platforms.
Public Notice
Lenovo follows strict legal and compliance guidelines during recruitment, ensuring transparency in employment terms, role alignment, and offer approvals. Interviews may be conducted via phone, video, or in person, but always with an official Lenovo representative.
Be aware of fraudulent recruitment practices. Lenovo never requests cash deposits or sensitive personal information. Always apply through Lenovo’s official channels and report any suspicious activity to local authorities. For verification or inquiries, please reach out to IndiaTA@lenovo.com.
