Essential Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field with minimum 60% marks throughout the education Experience:
➢ Experience: Fresh out of college OR 1-2 years of relevant consulting/IT-industry experience working on medium-large scale technology support engagements and / OR 6 to 12 months of experience in data warehousing/reporting tools like SQL, Power BI, Tableau, MS-Excel, MicroStrategy, Informatica, Python, etc. and / OR 6 to 12 months of experience in process excellence, governance, and project management
Skills, Knowledge, Abilities & Key Traits:
➢ Good verbal and written communication, with appropriate and logical structuring of thought process during discussion/ presentation
➢ Adaptable to changes, capable of handling multiple tasks, and work well under pressure.
➢ Must be proactive, with the required flexibility and ability to think laterally
➢ Strong analytical and problem-solving skills with a keen attention to detail.
➢ Familiarity with ITIL framework and incident management processes.➢ Familiarity with ITIL framework and incident management processes.
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