| Company | Twilio |
| Location | Remote – India |
| Salary | 18-28 LPA (est.) |
| Experience | |
| Type | Full-Time |
Overview
We’re looking for a skilled Business Systems Analyst 2 to join our team at Twilio, working remotely from India. As a Business Systems Analyst 2, you will play a critical role in shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide.
Responsibilities
- Analyze business requirements and identify opportunities for process improvements
- Design and implement solutions to meet business needs, leveraging Twilio’s products and services
- Collaborate with cross-functional teams, including sales, marketing, and product development
- Develop and maintain technical documentation, including system diagrams and user guides
- Provide training and support to end-users, ensuring seamless adoption of new systems and processes
- Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation and growth
Requirements
- 2+ years of experience in business analysis, preferably in the technology or communications industry
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop creative solutions
- Excellent communication and interpersonal skills, with experience working with remote teams
- Proficiency in business analysis tools and technologies, such as Salesforce, Excel, and SQL
- Bachelor’s degree in Business Administration, Computer Science, or a related field
Benefits
At Twilio, we offer a competitive salary range of 18-28 LPA, as well as a range of benefits, including remote work options, flexible working hours, and access to cutting-edge technologies. You’ll also have the opportunity to work with a talented and diverse team, shaping the future of communications and making a real impact on the industry.
Apply
If you’re passionate about business analysis and want to join a dynamic and innovative company, apply now to become a Business Systems Analyst 2 at Twilio. Please submit your resume and a cover letter, outlining your experience and qualifications for the role.