Basic Qualifications:
- 0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- Troubleshooting / Support experience
- Excellent oral and written communication skills
Preferred Qualifications:
- Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Strong customer focus & multi-tasking skills
- Exposure to Cloud computing.
Job Description:
- Amazon has built a reputation for excellence and Amazon Web Services, the local reseller of AWS is carrying on that tradition while leading the world in Cloud technologies.
- AWS Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, Cloud Front and Simple DB, that powers Amazon.com. Developers can build any type of business on AWS Platform and scale their application with growing business needs.
- Amazon wants you to help share and shape our mission to be Earth’s most customer-centric company. Amazon evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA.
- Amazon do every day by inventing elegant and simple solutions to complex technical and business problems. Amazon is making history and the good news is that we’ve only just begun.
Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with AWS Support you have the chance to join us as a Cloud Support Associate who helps individuals and businesses take their computing infrastructures and applications into the Cloud.
Key Job Responsibilities:
- First and foremost this is a customer support role – in The Cloud.
- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat.
- You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Amazon Web Services offers a complete set of infrastructure and application services that enable you to run virtually everything in the cloud: from enterprise applications and big data projects to social games and mobile apps.
Explore how millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
Apply Now